STEMMA Recognition for product recognition

The module automatically identifies items based on their images at the self-service checkout or scales. This minimizes human error, reduces losses from incorrect scanning, and prevents certain types of fraud. The solution is particularly effective in self-service environments and when handling items sold by weight.

Problems that product recognition software solves

Problems:

• Customer and staff errors when selecting items from the checkout menu (intentional or accidental).
• Fraud - replacing expensive goods with cheaper ones when weighing or scanning.
• Slowdown of service due to manual search of the item in the list.
• Difficulty working with unlabeled items.
• Loss of sales data due to incorrect product identification.

Business Values

Product recognition software provides:

• Loss reduction - automatic verification of product and selected item matches.
• Faster service - the customer does not have to manually search for a product in the checkout menu.
• Increased accounting accuracy - the system records each sale correctly.
• Increased customer loyalty - reduced waiting time at checkouts and weighing areas.
• Anti-fraud protection - preventing deliberate product substitution.
• Transparent analytics - accurate data on real turnover.