SOVA Hybrid Checkout

Next-generation software that allows you to use a single checkout station in both cashier-operated and self-service modes. Switching between modes is instantaneous - depending on store load, time of day or customer preferences. This solution provides maximum flexibility of the checkout area, increases throughput and optimizes the use of equipment. The solution is compatible with standard POS-terminals and extends their capabilities by supporting intelligent scenarios: automatic identification of goods, integration with marketing and analytics modules, as well as prevention of fraud with the help of STEMMA AI-modules.

Problems the software solves

Challenges:

• Low flexibility of traditional checkouts - inability to quickly change service format.
• Queues during peak hours when there are not enough working checkouts.
• Equipment downtime during low-load periods.
• Limited integration with AI and analytics.
• High costs of installing separate checkouts for different scenarios.

Business Value

Such software provides:

• Maximization of equipment utilization - one checkout operates in two modes.
• Cost reduction - fewer hardware solutions with more functionality.
• Service flexibility - adjusts to peak and quiet periods.
• Increased throughput - fewer queues and higher speed of service.
• Single ecosystem - full compatibility with STEMMA modules for product recognition, anti-fraud and analytics.
• Support for marketing scenarios - display promotions and personalized offers.